Delivery
We ship with the following 3 different shipping companies depending on where you are located : GLS (Denmark), UPS (Europe) & DHL (International).
All orders within Denmark are shipped with GLS. Please allow 1-3 business days for delivery of your order when your order is processed and shipped from our warehouse.
All orders within Europe are shipped with UPS. Please allow 2-3 business days for delivery when the package is processed and shipped from our warehouse.
UPS usually operates between 9am-6pm CET on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (Recommended).
If you place an order internationally, outside of Europe, we ship with DHL. Please allow 2-4 business days for delivery when the package is processed and shipped from our warehouse.
If you place your order before 11am CET on business days we will do our best to ship your order on the same day. Please note that national holidays can be an exception.
We send all of our goods as packages, which makes it possible to track them. During shipment the package is insured and we kindly ask you to browse through the content upon delivery. Should the package or the content be damaged upon arrival please report it to your delivery courier immediately, or no later than two days after receiving it. Then return the merchandise to us.
Saks Potts is not responsible for merchandise that is damaged or lost during transportation. We always pack everything carefully, thereby minimizing possible damage.
When your order is placed a receipt will appear on your screen and you are bound by the purchase and cannot modify or cancel your order. Instead you are more than welcome to return your order once received and place a new order on the correct style or size.