WHEN SHOPPING AT SAKSPOTTS.COM, YOU IMPLICITLY AGREE TO OUR TERMS &
CONDITIONS UPON COMPLETING YOUR ORDER. WE RECOMMEND THOROUGHLY REVIEWING THE
TERMS AND CONDITIONS OUTLINED BELOW BEFORE COMMENCING YOUR SHOPPING EXPERIENCE
ON SAKSPOTTS.COM.

THE TERMS & CONDITIONS ARE SUBJECT TO REGULAR UPDATES, AND WE
REQUEST YOUR ACCEPTANCE EVERY TIME YOU MAKE A PURCHASE ON SAKSPOTTS.COM.
NOTIFICATION OF SUCH UPDATES WILL NOT BE PROVIDED. THE TERMS AND CONDITIONS
ACCEPTED BY YOU AT THE TIME OF PURCHASE WILL BE APPLICABLE TO YOUR ORDER.

THE WEBSITE IS ACCESSIBLE 24 HOURS A DAY, WITH CLOSURES ONLY OCCURRING
DURING MAINTENANCE.

IF THERE ARE ASPECTS OF THESE TERMS & CONDITIONS THAT YOU FIND
UNCLEAR, WE SUGGEST CONTACTING OUR CUSTOMER SERVICE BEFORE MAKING A PURCHASE ON
THE WEBSITE.

COLORS:

SAKS POTTS ENDEAVORS TO DISPLAY PRODUCTS AS ACCURATELY AS POSSIBLE.
HOWEVER, PLEASE NOTE THAT WE CANNOT GUARANTEE THE TRUE-TO-LIFE REPRESENTATION
OF COLORS ON THE WEBSITE, AS THIS DEPENDS ON COLOR SETTINGS, YOUR COMPUTER, AND
MONITOR. SAKS POTTS IS NOT LIABLE FOR ANY DISCREPANCIES.

NOTIFICATION OF DEFECTS:

ALL GOODS ARE COVERED BY DANISH SALE OF GOODS REGULATIONS, ALLOWING A
24-MONTH PERIOD FOR COMPLAINTS. AS A CUSTOMER, YOU CAN RAISE CONCERNS ABOUT
DEFECTS AND DEFICIENCIES WITHIN 24 MONTHS OF PURCHASE. HOWEVER, IF DEFECTS,
DEFICIENCIES, OR WEAR AND TEAR RESULT FROM NEGLIGENT USE, LACK OF MAINTENANCE,
OR NORMAL EXPECTED WEAR AND TEAR DUE TO USAGE, YOUR RIGHT TO COMPLAIN IS
WAIVED. CLAIMS REGARDING DEFICIENCIES THAT SHOULD BE DISCOVERED UPON PRODUCT
ARRIVAL MUST BE REPORTED TO SAKS POTTS WITHIN 72 HOURS OF DELIVERY. IN CASE OF
A VALID COMPLAINT, A SHIPPING LABEL COVERING RETURN EXPENSES WILL BE PROVIDED.

YOU CAN ALSO SUBMIT A COMPLAINT ABOUT A PURCHASED ITEM TO THE DANISH
COMPETITION AND CONSUMER AUTHORITY'S CENTER FOR COMPLAINT RESOLUTION AT CARL
JACOBSENS VEJ 35, 2500 VALBY.

PRICES, CUSTOMS, AND SALES TAX/VAT:

FOR INTERNATIONAL ORDERS FROM COUNTRIES OUTSIDE THE EUROPEAN UNION,
CUSTOMS DUTY WILL BE CHARGED UPON ARRIVAL, DEPENDENT ON THE RESIDENT COUNTRY.
THE CARRIER WILL CONTACT YOU FOR ANY ADDITIONAL CHARGES OR CUSTOMS CLEARANCE,
POTENTIALLY CAUSING DELIVERY DELAYS.

SAKS POTTS IS NOT RESPONSIBLE FOR PAYMENT OF THIS DUTY. REFUSING YOUR
SHIPMENT MAKES YOU ACCOUNTABLE FOR ORIGINAL AND RETURN SHIPPING CHARGES,
DUTIES, TAXES, CUSTOMS CHARGES, AND RETURN PACKAGE COSTS, DEDUCTED FROM YOUR
MERCHANDISE REFUND. ALL INTERNATIONAL ORDERS OUTSIDE EUROPE ARE SHIPPED WITH
DHL.

IF YOUR ORDER IS FROM A EUROPEAN UNION COUNTRY, DANISH SALES TAXES AND
VAT ARE INCLUDED IN THE PRICE. NO ADDITIONAL DUTIES WILL BE ADDED UPON ARRIVAL
IN THE DESTINATION COUNTRY. THIS IS IN ACCORDANCE WITH CUSTOMS POLICIES FOR
SALES WITHIN THE EU. FOR ORDERS OUTSIDE THE EU, YOU WON'T PAY DANISH SALES
TAXES AND VAT BUT WILL INCUR ADDITIONAL TAX AND DUTIES IN THE DESTINATION
COUNTRY. SAKS POTTS IS NOT RESPONSIBLE FOR THESE OR ANY CUSTOMS FEES.

CURRENCY & VALUTA DIFFERENCE:

PRICES ON THE WEBSITE CAN BE DISPLAYED IN FOUR DIFFERENT CURRENCIES:
DKK, EUR, USD, GBP. USE THE COUNTRY SELECTOR FUNCTION AT THE BOTTOM OF THE
WEBSITE TO CHANGE YOUR CURRENCY. AT CHECKOUT, ALL PURCHASES ARE CHARGED AND
SHOWN IN EUR, REGARDLESS OF YOUR PREVIOUS CURRENCY SELECTION. WHEN YOU PLACE
YOUR ORDER, THE EUR AMOUNT WILL BE DEDUCTED FROM YOUR ACCOUNT IN YOUR CURRENCY
BASED ON THE CURRENT EXCHANGE RATE. UPON RETURNING YOUR ORDER, THE AMOUNT MAY
VARY DUE TO CURRENCY DIFFERENCES, AND SAKS POTTS IS NOT RESPONSIBLE FOR
COVERING THIS DIFFERENCE.

PLACING AN ORDER:

WE RESERVE THE RIGHT TO CANCEL YOUR ORDER IN SITUATIONS WHERE YOUR
PAYMENT INFORMATION IS INCORRECT OR UNVERIFIABLE, OR IF YOUR ORDER IS SUSPECTED
OF FRAUD, CRIMINAL ACTIVITY, OR UNINTENTIONAL WEBSITE ERRORS.

BEFORE PLACING THE ORDER, YOU CAN MODIFY INFORMATION, INCLUDING DELIVERY
AND INVOICE DETAILS OR PAYMENT INFORMATION. ONCE PLACED, YOU'RE BOUND BY THE
PURCHASE, AND MODIFICATIONS OR CANCELLATIONS ARE NOT POSSIBLE. PAYMENT IS
DEDUCTED WHEN GOODS LEAVE OUR WAREHOUSE.

RIGHT OF WITHDRAWAL:

YOU CAN WITHDRAW YOUR PURCHASE OR EXCHANGE A PRODUCT BY RETURNING IT TO
SAKS POTTS WITHIN 14 DAYS OF RECEIVING IT. THE DEADLINE IS MET IF YOU RETURN
THE GOODS WITHIN 14 DAYS. SAKS POTTS IS NOT RESPONSIBLE FOR THE RETURNING
GOODS' COSTS, AND NO REFUND OF THE ORIGINAL SHIPPING FEE WILL BE ISSUED.

REFUNDS WILL BE MADE USING THE SAME PAYMENT METHOD AS THE ORIGINAL
TRANSACTION, WITH PROCESSING UPON RECEIVING AND INSPECTING RETURNED GOODS. IT'S
RECOMMENDED TO KEEP THE POSTAL RECEIPT AS PROOF OF DELIVERY TO THE POST
OFFICE/CARRIER.

ALWAYS REFERENCE YOUR ORDER NUMBER IN COMMUNICATION WITH US AND RETAIN A
COPY OF YOUR CANCELLATION NOTIFICATION FOR YOUR RECORDS.

SAKS POTTS ISSUES A FULL REFUND ONLY IF THE PRODUCT IS IN THE SAME
CONDITION AS AT THE TIME OF DELIVERY. ANY DIMINISHED VALUE DUE TO HANDLING
BEYOND WHAT'S NECESSARY MAY RESULT IN A DEDUCTION FROM THE REFUND.

COPYRIGHT & TRADEMARK:

ALL WEBSITE CONTENT, INCLUDING DESIGN, TEXT, GRAPHICS, LOGOS, VIDEOS,
IMAGES, ICONS, SOFTWARE, SOURCE CODE, AND COMPILATIONS, IS OWNED BY SAKS POTTS
AND PROTECTED BY THE DANISH COPYRIGHT ACT AND INTERNATIONAL RULES. SAKS POTTS
HOLDS ALL COPYRIGHTS TO THE MENTIONED CONTENT.

WEBSITE CONTENT MAY ONLY BE COPIED FOR PERSONAL USE. ANY OTHER USE, SUCH
AS REPRODUCTION, MODIFICATION, DISTRIBUTION, TRANSMISSION, COPYING, DISPLAY, OR
PERFORMANCE, IS STRICTLY PROHIBITED. YOU MAY NOT COPY, DISPLAY, DOWNLOAD,
DISTRIBUTE, MODIFY, REPRODUCE, OR REFORMULATE INFORMATION, TEXTS, DOCUMENTS, OR
OTHER MATERIAL FROM THE WEBSITE WITHOUT EXPLICIT CONSENT FROM SAKS POTTS.

TRADEMARKS, PRODUCT NAMES, LOGOS, AND TITLES ON THE WEBSITE ARE
TRADEMARKS OF SAKS POTTS. ANY REPRODUCTION OR USE OF THESE TRADEMARKS FOR OTHER
THAN PERSONAL USE CONSTITUTES AN INFRINGEMENT OF THE OWNER'S RIGHTS AND IS
STRICTLY PROHIBITED.

WEBSITE UPDATES:

EFFORTS ARE MADE TO UPDATE THE WEBSITE AND ENSURE THE ACCURACY OF
PRICES, OFFERS, DESCRIPTIONS, AND OTHER INFORMATION ABOUT GOODS. ERRORS MAY
OCCUR IN SPELLING, PRICES, DESCRIPTIONS, AND OTHER ITEM-RELATED INFORMATION.

FORCE MAJEURE:

WE ARE NOT LIABLE FOR DELAYS OR NON-COMPLIANCE WITH OUR OBLIGATIONS
UNDER THESE TERMS & CONDITIONS IF THE DELAY OR NON-FULFILLMENT IS DUE TO
EVENTS BEYOND OUR REASONABLE CONTROL.

PERSONAL INFORMATION:

WE PROCESS YOUR PERSONAL DATA CONFIDENTIALLY AND IN ACCORDANCE WITH
APPLICABLE RULES. PLEASE READ OUR PRIVACY POLICY FOR INFORMATION ON OUR COOKIE
POLICY AND HOW WE COLLECT, STORE, AND USE PERSONAL INFORMATION PROVIDED DURING
THE ORDERING PROCEDURE AND WEBSITE USE.

LAST MODIFIED FEBRUARY 22ND, 2024