When will saks potts close?
FINAL DAY TO SHOP ON SAKSPOTTS.COM IS MARCH 3RD, 2025.
WE RECOMMEND YOU TO SIGN UP FOR OUR NEWSLETTER TO RECEIVE FURTHER INFORMATION AND UPDATES.
Will I still be able to contact customer service?
YES, OUR CUSTOMER SERVICE IS REACHABLE AT HELLO@SAKSPOTTS.COM. PLEASE ALLOW 3-5 BUSINESS DAYS FOR US TO RESPOND TO YOUR REQUEST.
PLEASE NOTE THAT CUSTOMER SERVICE WILL ONLY BE AVAILABLE VIA EMAIL AFTER MARCH 31, 2025.
When will the SP Copenhagen store close?
OUR COPENHAGEN STORE WILL REMAIN OPEN THROUGH MARCH 31.
OPENING HOURS:
MONDAY - FRIDAY
10 AM - 6 PM
SATURDAY
10 AM - 4 PM
SUNDAY
CLOSED
PLEASE NOTE THAT ALL IN-STORE SALES FROM FEBRUARY 28 ARE FINAL AND BINDING.
CAN I STILL RETURN AN ITEM AFTER MARCH 3?
YES, YOU HAVE THE RIGHT TO RETURN YOUR ORDER WITHIN 14 DAYS OF DELIVERY.
Will I be able to get a refund if I return an item?
YES, A FULL REFUND WILL BE PROCESSED AS SOON AS WE RECEIVE YOUR RETURN AT OUR WAREHOUSE. PLEASE NOTE THAT A HANDLING FEE OF €20 WILL APPLY TO YOUR RETURN.
YOU HAVE THE RIGHT TO RETURN YOUR ORDER WITHIN 14 DAYS AFTER DELIVERY.
Can I still file a claim for a defective item?
YES, PLEASE FILE YOUR CLAIM BEFORE MARCH 14TH TO ENSURE WE PROCESS IT.
Will you re-stock any items?
ALL ITEMS THAT WILL BE RE-STOCKED ARE SHOWN UNDER "COMING SOON" ON SAKSPOTTS.COM.
THE CHRISTIE TOP WILL RE-STOCK AROUND MID MARCH.
THE FOREVER T-SHIRT WILL RE-STOCK AROUND THE END OF MARCH.
YOU WILL BE ABLE TO PURCHASE THE ITEMS ONLINE AT SAKSPOTTS.COM.
Will you launch new styles?
UNFORTUNATELY, WE DO NOT PLAN TO LAUNCH ANY NEW STYLES.
Can I still exchange items during/after the closure?
UNFORTUNATELY, WE DO NOT OFFER EXCHANGES AFTER MARCH 3.
PLEASE NOTE THAT YOU WILL STILL BE ABLE TO RECEIVE A REFUND FOR RETURNED ITEMS.
Can I cancel or modify my order after march 3?
UNFORTUNATELY, IT IS NOT POSSIBLE TO CANCEL OR MODIFY YOUR ORDER ONCE IT HAS BEEN PLACED. HOWEVER, YOU ARE WELCOME TO RETURN YOUR ORDER ONCE RECEIVED AND RECEIVE A REFUND.
How can I stay updated on Saks Potts?
YOU CAN STAY UP TO DATE VIA OUR NEWSLETTER AND ON INSTAGRAM @SAKSPOTTS.